Tel: +376 751 050
  • Catalan
  • Spanish
  • French
  • English

Legal Advice

General conditions

The information that appears in   This website belongs to ERMITA, SA with registered address at: HOTEL L’ERMITA Meritxell AD100 CANILLO (Principality of Andorra), with the NRT no. A704509S

Therefore, reproduction , copying, distribution or other handling activities of this documentation is prohibited , without the express authorization of HOTEL L’ERMITA . The abuse will be punished according to law.

The information contained on the website of HOTEL L’ERMITA t is to make known to people who access this website our services and initiatives, and to establish informative channels of direct communication with the public in general through the e-mail.

HOTEL L’ERMITA reserves the right to modify, suspend, cancel or restrict the content of the website or links without the need for prior communication .

Privacy policy

In compliance with Law 15/2003 of December 18, described as the protection of personal data, the person who queries the website expressly authorizes the personal data provided to HOTEL L’ERMITA to be treated in an automated way and be incorporated into the files of the entity, for the sole purpose of the website, as well as, if necessary, complete the contractual relations and other relationships, legal or not, that can be established.

In accordance with the aforementioned law on the protection of personal data, the user may exercise their rights of access, rectification and deletion of the data, a power that is exercisable at all times, through a simple communication to HOTEL L ‘ERMITA, as responsible for the processing of the data.

Legal framework HOTEL L’ERMITA

The activity through this website, as well as the relationships between parties in the corresponding, are subject to the following sectoral regulations:

     Law 20/2014, dated October 16, regulating the electronic contracting and of the operators that carry out their economic activity in a digital space ( https://www.bopa.ad/bopa/026065/Pagines/lo26065006.aspx )

     Law 35/2014, of November 27, on electronic trust services ( https://www.bopa.ad/bopa/026071/Pagines/lo26071011.aspx )

For any controversy that can not be solved amicably, Andorran legislation and jurisdiction shall apply to the Jurisdiction of the Andorran Courts, renouncing the users of the website, expressly, to any other jurisdiction or jurisdiction that may correspond to them.

Acceptance of the conditions

The fact of visiting and using the web page implies the express acceptance by the user of each and every one of these conditions (as well as the rest of the particular policies of the web), which are automatically considered incorporated in any event or Relationship of any kind, without requiring individualized transcript, and completing and developing the applicable specific legislation without violating it.



This web site, like most internet portals, uses cookies to improve the user’s browsing experience . Cookies customize the web services offered by the site, offering each user information that may be of interest to them, paying attention to the use made of this website. Below you will find information about what cookies are, what types of cookies use this website, how to disable cookies in your browser or how to specifically disable the installation of third-party cookies and what happens if you disable them .

What are cookies?

Cookies are small files that some platforms, such as webpages, can install on their computer, smartphone, tablet or connected television, when accessing them. Its functions can be very varied: store your browsing preferences, collect statistical information, allow certain technical features, store and retrieve information about the browsing habits or preferences of a user or their team to the point, sometimes, depending on the information they contain and how they use their equipment, to be able to recognize it. A cookie is stored on a computer to customize and make the user’s browsing as easy as possible. Cookies are only associated to a user   and his computer and do not provide references that allow to deduce personal data of the user. The user can configure their browser to notify or reject the installation of the cookies sent by the website.

Why are they important?

Cookies are useful for various reasons. From a technical point of view, they allow web pages to work in a flexible way and more suited to user preferences, such as storing their language or currency in their country. In addition, they help web page makers improve the services they offer, thanks to the statistical information they collect through them. Finally, they serve to make the advertising we show more efficiently, thanks to which we can offer you services for free.

How do we use cookies?

Browsing this web means that you can install the following types of cookies: cookies for performance improvement. This type of cookie retains its preferences for certain tools or services so that you do not have to reconfigure them each time you visit our portal and, in some cases, may be contributed by third parties. Some examples of this type of cookies are: adjustment of the volume of audio-visual players, preferences for ordering articles or compatible video playback speeds. In the case of e-commerce, they allow you to keep information about your shopping cart.

Cookies for statistical analysis

There are those that, treated by us or by third parties, allow us to quantify the number of visitors and analyze statistically the use made by the users of our services. Thanks to them we can study the navigation for this website and thus improve the offer of products or services we offer. These cookies will not be associated with any data of a personal nature that can identify the user, giving information on the browsing behavior anonymously.

Geolocation cookies

These cookies are used by programs that try to geographically locate the situation of the computer, smartphone, tablet or connected television, so anonymously offer more content and more suitable services.

Registration cookies

There are cookies that identify you as a registered user and indicate when you have been identified on the web. These cookies are used to identify your user account and its associated services, thus facilitating your browsing. These cookies are maintained while you do not leave your account, close your browser or turn off the device. These cookies can be used in combination with analytical data to individually identify their preferences on our portal.

Advertising cookies

S where that, well treated by us or by third parties to manage effectively the slots on our website, adapting the content of the ad content requested service or your use of our website. Thanks to it we can know your browsing habits on the internet and show you advertising related to your browsing profile.

Other third party cookies

In some of our pages you can install third-party cookies that allow you to manage and improve the services they offer. An example of this use are links to social networks that allow us to share our content.

How can I configure my preferences?

You and can allow, block or delete cookies installed on your computer by configuring the options of your internet browser. Here are links to which you will find information on how to activate your preferences in the main browsers:

• Google Chrome
• Mozilla Firefox
• Internet Explorer
• Safari
• Safari for iOS (iPhone, iPad)

What happens if cookies are disabled?

In the case of blocking or not accepting the installation of cookies, it is possible that certain services offered by our website that need their use are disabled and, therefore, not available to you so you will not be able to take full advantage of it everything that our websites and applications offer you. It is also possible that the quality of the operation of the page may decrease.

Acceptance of cookies

If you and continue browsing after informing you about our Cookie Policy, we understand that you accept the use of cookies. By accessing this website or application for the first time, you will see a window that informs you about the use of cookies and where you can consult this cookies policy. If you consent to the use of cookies, continue browsing or click on a link, it will be understood that you have consented to our cookies policy and, therefore, to install them on your computer or device; all without prejudice to its subsequent disablement if it considers it pertinent.

At more than the use of our own cookies, we allow third parties to establish cookies and access them to your computer. The consent of the use of cookies in these companies is linked to the browsing of this website.

For any information or divergence supplement regarding the cookies policy, contact a   HOTEL L’ERMITA , Meritxell, AD100 Canillo (Principality of Andorra).